Frequently Asked Questions

General Services

What services does Sorbrook provide?

Sorbrook is a creative agency specialising in WordPress website design and build, brand identity, and digital marketing. Led by Stephen Shepherd, we leverage over 25 years of design experience to provide responsive websites, e-commerce solutions via WooCommerce, and AI-driven technology integrations.

Where is Sorbrook based?

We are based in North Oxfordshire, near Banbury. While we have deep roots in the local community—named after the Sor Brook stream—we provide digital design and hosting services to clients across the UK and internationally via remote collaboration.

Website Design & Development

Does Sorbrook build custom WordPress websites?

Yes. All our websites are built on the WordPress platform, ensuring you have full control over your content. We focus on “Brand Clarity,” using premium themes and custom configurations to ensure your site is unique, responsive, and high-performing without the unnecessary costs of “re-inventing the wheel.”

Are Sorbrook websites mobile-friendly?

Absolutely. In today’s digital landscape, mobile responsiveness is a requirement, not an option. Every project we undertake follows a mobile-first design philosophy to ensure your site looks and functions perfectly on smartphones, tablets, and desktops.

How much does a new website cost?

Our standard website packages start from £1650. This typically includes design, prototyping, the WordPress build, and 12 months of free hosting. For more complex needs, we offer Enterprise Projects with bespoke API integrations and unlimited page counts.

Support & Hosting

What is included in Sorbrook's managed WordPress hosting?

Our hosting is powered by 20i’s managed platform, providing high-speed performance and security. We offer daily backups, WordPress and plugin updates, and specific support for PHP versions 7.4 and above. Standard hosting starts from £165 per year.

Do you offer ongoing website support?

Yes, we provide tiered support packages (Bronze, Silver, Gold, and Platinum) starting from £35/month. These packages include dedicated time for updates, virtual meetings, and priority response times to keep your business running smoothly.

SEO & Digital Growth

Does Sorbrook help with SEO?

Every website we build includes Basic Startup SEO. This involves following SEO best practices during the build, installing analytics, and submitting your site to Google Search Console to ensure you are indexed and visible from day one.

Can Sorbrook help with AI and new technologies?

Yes. We are actively diversifying into AI website solutions and content creation to help our clients stay ahead of emerging trends. We believe in “Human-led, AI-augmented” design to ensure your brand remains personal while benefiting from modern efficiency.

PRA website laptop
BUN website mobile
LODGE website Tablet
ULAW website tablet
ULAW website laptop
GTS website mobile feature
FSA website desktop
15YrsWordPress
45Sites Hosted
1000+Projects
250Clients
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PEOPLE LOVE WHAT WE DO

Here are some amazing comments from our clients on previous works.

Mark homer
Mark Homer
Managing Partner at Field Service Associates Ltd
It has been incredibly easy to work with Stephen, very professional, very creative, great attention to delivery to our goals and objectives and fully delivered within our project budget and timescales…
John gaughan
John Gaughan
Director at Nexus Utilities Limited
I would thoroughly recommend engaging his services. Easy to work with, delivering the brief that was outlined to him, the whole process was easy and simple from start to finish.
Amazing value for money, I would recommend his services to any other business in the future.
TraceyL
Tracey Lee
Adapt Communications
Stephen has worked on various web projects for Adapt Communications and delighted many clients! His patience knows no bounds and he works until the client is completely satisfied. I would definitely recommend him for any digital projects.
MarkA
Mark Andrews
Founder & MD at Rightcheck
I have known Steve for many years and can highly recommend his work and approach. Steve is not only a very capable website developer but also a good designer; he has applied these skills to my project to produce excellent results at sensible costs.